Use ArriveCAN to enter Canada
You must use ArriveCAN to provide mandatory travel information before and after your entry into Canada. It only takes minutes to help keep each other safe.
Available for iOS, Android and web, The mobile app is free and is available in English, French and Spanish (displayed in the language of your device).
How to use ArriveCAN
All travelers, with limited exceptions, whether entering Canada by air, land, rail or marine vessel, must use ArriveCAN unless you’re exempt from this requirement due to an accessibility need.
You’ll need to submit your information within 72 hours:
- Before your arrival to Canada
- and/or before boarding a cruise ship destined for Canada
Use ArriveCAN to submit:
- Contact information and travel details
- Required contact information for you and other people traveling with you
- The purpose of your travel, such as:
- Work/employment or essential reasons, including:
- Cross-border work, medical support, trade and transport, or
- Regular travel, including:
- Canadian citizen, permanent resident, or person registered under the Indian Act returning to Canada
- Foreign nationals entering for discretionary travel
- Other types of travel, including:
- Foreign work, study, family reunification, compassionate reasons
- Travel details, such as your:
- Date and time of arrival
- Port of entry if you're entering by land, rail or marine vessel, and/or
- Flight number, airport and airline for the flight that will bring you into Canada if you're entering by air and/or
- Where your marine trip started and the date and time you boarded the boat or cruise ship
- Vaccination information, pre-entry test results and travel history
- As of April 1, 2022, fully vaccinated travelers will no longer be required to submit a pre-entry COVID-19 test result to enter Canada by land, air or water.
- Starting April 25, 2022, partially and unvaccinated children aged 5-11 will no longer be required to complete a pre-entry COVID-19 test for entry to Canada, if they’re accompanied by a:
- Fully vaccinated parent
- Step-parent
- Guardian/ tutor
- Your vaccination information, and proof of vaccination
- Information about your pre-entry COVID-19 test results and confirmation that you understand the testing requirements
- Information about the countries you stayed in or visited in the 14 days prior to your arrival in Canada (don't include countries where you had a connection stop along the journey from one destination to another).
- Quarantine plan
- Starting April 25, 2022, the following people will no longer be required to provide quarantine plans when traveling to Canada:
- Fully vaccinated travelers
- Children aged 5-11 (who are accompanied by a fully vaccinated parent/guardian)
- Those with a medical contraindication to COVID-19 vaccination .
- For those who need a quarantine plan, questions include:
- Whether you have accommodation where you can quarantine for 14 days or possibly longer
- The address of your quarantine location (the place where you'll quarantine for 14 days. If you're fully vaccinated, this is the place you could go if you develop symptoms or test positive)
- If you're arriving by marine vessel, include the address where the vessel will be moored
- If you're arriving by cruise vessel
- Whether you can avoid all contact with other people who didn't travel with you while in your place of quarantine
- Whether you'll have access to basic necessities of life, including water, food, medication and heat, without leaving quarantine
- If there are people at increased risk from COVID-19 at that place who:
- are 65 years or older (unless you are fully vaccinated)
- have underlying medical conditions
- have compromised immune systems
- If there are any people at that place who work or assist in a facility, home or workplace that includes people at increased risk from COVID-19
- Whether it's a group living environment or houses multiple families, such as:
- group residence
- care facilities
- living with roommates you can't avoid who didn't travel with you
- Saved traveler feature
- The 'saved traveler' feature is optional for all travelers. It saves travel documents and proof of vaccination information in ArriveCAN for re-use on future trips. If you don't use this feature, you'll need to enter this information for each ArriveCAN submission. You can add, edit or delete travelers at any time.
- Once you've saved your travel information, ensure that you continue your submission until you obtain an ArriveCAN receipt.
Getting your ArriveCAN receipt
Once you submit your information through ArriveCAN, a receipt will be displayed and emailed to you. ArriveCAN won’t confirm exemptions from public health requirements. An ArriveCAN receipt shows that you’ve successfully provided your information. It doesn’t validate your eligibility to enter Canada, vaccination status, or essential travel status. Your exemptions from public health requirements and/or essential travel status will be determined by a border services officer.
How to use the ArriveCAN receipt
Show the receipt to your airline carrier or a Canadian border services officer when you enter. To qualify for the fully vaccinated traveler exemption, you must have an (A), (V) or (I) next to your name.
If there’s no (A), (V) or (I) next to your name:
- You aren't fully vaccinated according to Canada's requirements, or
- You didn't upload proof of vaccination
You can show your ArriveCAN receipt from:
- The app
- A screenshot
- Your email
- A printout
If you don't submit your information through ArriveCAN
If you don’t submit your information through ArriveCAN, you may be denied:
- Boarding if arriving by air or by cruise ship
- Entry into Canada if crossing at a land, rail or marine border crossing (if you are a foreign national traveling for discretionary purposes)
Canadian citizens, permanent residents, persons registered under the Indian Act and foreign nationals eligible to enter Canada under another entry exemption (such as foreign work, study, compassionate grounds) will not be denied boarding or entry, but you:
- Won't be eligible for the fully vaccinated traveler exemption, and may be required to quarantine and complete an arrival and Day-8 test
- May face additional delays at the border for public health questioning
- May be subject to fines or enforcement action
Exceptions to using ArriveCAN
In some limited exceptions, you can use an alternative to ArriveCAN. You can provide your information verbally at the border, or by completing a paper form if you fall into one of these categories:
Persons with accessibility needs
You’re unable to use the accessible web version of ArriveCAN or the mobile app because you have cognitive or physical impairments (based on the World Health Organization (WHO) definition of disability).
Inadequate infrastructure
You’re unable to use the web version of ArriveCAN or the mobile app because of country-based censorship, or lack of access to internet connectivity on a country level only.
A service disruption or a natural disaster
You’re unable to use the web version of ArriveCAN or the mobile app due to:
ArriveCAN outages
- a service disruption
- a natural disaster that has disrupted internet connectivity for a wider population than one person or household
Asylum seekers
You’ve made a claim for refugee protection when entering Canada from the United States.
ArriveCAN outages
You’re entering as a refugee whose application was approved by Immigration, Refugees and Citizenship Canada (IRCC).